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How to Order

Order by Internet, mail, or phone (1-800-883-6698)

Order Online

Simply complete our on-line form and easy to use check-out process. Upon completion of your order, you will be on our confirmation page which will display your Order Number. If an email address was provided during the check out process, you will also receive an email from us confirming the order number and details of your purchase.

You may also send us a standard email request at order@platewarmer.com and we will get in direct touch with you to answer any questions or to process an order.

Order By Phone

Please call our toll free number 1-800-883-6698 at any time. If busy, please leave your name and number and we will call you back within 24 hours.

Order By Mail

You may also print out the order form or simply send us a note indicating which pattern you would like to purchase. Our mailing address is:

Waterbridge Inc.
306 Maple Grove Drive
Oakville, Ontario L6J 4V5

Prices

Waterbridge Plate Warmer (Large) is $74.99 and the Waterbridge Plate Warmer (Small) is $49.99 CDN each.


Delivery

We ship using Canada Post or UPS. All deliveries go out standard delivery service. Canada Post usually takes no more than 7 business days to reach most locations. UPS guarantees delivery within 3 business days.

Delivery Options:

Canada Post (7 Business Days), please add $10.00 each
UPS Standard (3 Business Days), please add $13.00 each

Please select on the order form how you would like us to ship your order. Delivery prices for shipments outside of Canada are available upon request.

Payment Methods

We accept Visa and Mastercard.

During the checkout process, you have the option of selecting "Credit Card" and providing your credit card information securely online, or selecting "Please call us for a credit card number" and either Suzanne or Bill will contact you to receive your credit card information.

Gift Orders

Personalized gift messages are complimentary upon request when shipping directly to those on your gift-giving list. Please be sure to add your message to the Shopping Cart Order Form.

Retail Partners

We actively support our retail partners and will gladly provide you with the name of a retailer nearest to you. This is the best way to see first hand our line of quality Plate Warmers and receive personalized service. If you are interested in carrying the Waterbridge Plate Warmers in your store or have a corporate gift program, please contact us at sales@platewarmer.com

Sales Agent

We are always looking for qualified commission sale agents who call on the giftware and kitchenware retail trade to represent and market our unique product line to independent retailers. If you are interested in adding Plate Warmers to your existing product lines, please call Bill at 800-883-6698 or send us an email at sales@platewarmer.com

Our Warranty

Each Plate Warmer is made of UL approved parts and carries a ten year limited warranty liability against all manufacturers' defects, details of which are included with each Plate Warmer.

Our Guarantee

If you are not 100% satisfied with your Plate Warmer, simply email or call us within 60 days from date of purchase and we will gladly provide you with a full refund for the Waterbridge Plate Warmer. If you do not like the slipcover pattern, upon request we will send you out a substitute slipcover once we have received back the original shipped slipcover. It usually takes no more than 3 business days to process an order. If there are any delays, we will call or email you. Should your order not arrive in perfect condition, kindly notify us so that we can make proper arrangements


Order online or call toll free: 1-800-883-6698
Free gift cards upon request
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